we're here to help
your questions - answered
are you looking for a professional and reliable cleaning company in Waxhaw, NC or the surrounding areas in Union and Mecklenburg County?
Then look no further than On the Spot Cleaning!
We currently serve Union County and some of the surrounding areas. We will travel further for larger jobs but a travel fee would be required.
We do not charge a travel fee with in a 20 mile radius.
We do provide free estimates for all our services.
We will be more than happy to move small furniture. Please let our receptionist know that it is needed when you book your appointment.
Most jobs have a crew of two to three people. Their is always a crew manager present.
No we do not, we not only make sure our employees are legal to work but they are all criminally background checked.
We are licenses and bonded. It is very important that our clients have comfort in knowing we are licensed and bonded.
We do not charge an hourly rate, we quote each job specific to what each client’s needs are.
We service both residential and commercial clients.
Most of our commercial business is after hours. We have no problem fitting into any time frame the business owner would like.
Floor cleaning and vacuuming is part of our normal service.
We try to cater to our clients schedule. We have staff available to fit any need.
We do provide emergency service and we do charge a small surcharge for such services.
We do provide same day service and we do charge a small surcharge for such services.
Most of our crews consist of 2-3 people.
We have a customer loyalty program. a referral program, and also offer a service people and senior discount.
The On the Spot office is open Monday through Friday from 8 to 5. If you call outside of business hours your message is usually returned within an hour.
That is fine, we give the clients the option on what is used in their home.
There is no extra charge for homes with pets, but if we are doing a move in or a move out clean to a home where a pet lives that might take some additional time. Also please be sure to tell our receptionist about your pets so we can take proper precautions. ( ie; don’t let the cat out).
We can take cleaning off your to-do list. Whether you’re in need of residential or commercial cleaning services, call on the team of professionals at On the Spot Cleaning. We offer one-time and ongoing cleaning services. Not sure if we offer the specific services you need? Just ask! Even if the services you require aren’t on our normal cleaning checklist, we will do our best to provide you with the customized cleaning services you need.